Return Policy
Return Policy At Piel Culta, customer satisfaction and safety are our top priorities. Due to the nature of our skincare products, all sales are final, and we do not accept returns. This policy is in place to ensure the safety and hygiene of our customers.
However, if you receive a product that has been damaged during shipping or has a defect in its packaging, we will gladly offer a refund.
To qualify for a refund in these cases:
1. Email us at [email protected] within 48 hours of receiving your order.
2. Provide clear photos of the damaged or defective product.
Please note that we cannot process refunds or replacements if notified beyond the 48-hour window or if clear photos are not provided.
Thank you for understanding and for supporting Piel Culta!